Inspection and maintenance of equipment will vary by the nature of the equipment, and is set forth on the Equipment Schedule. Fees: The fee for services to be performed under this Agreement are: 5. Terms of Payment: Unless an Equipment Schedule provides otherwise, all Customer Maintenance Agreements are to be prepaid for each maintenance period.
We will re-perform any maintenance service that proves defective during the term of this agreement. If we cannot provide any maintenance service due to our fault, we will refund that portion of your fee. Any materials provided during maintenance services are covered by that materials specific warranty.
This agreement does not warrant any materials. Term: The term of this Agreement shall be for the initial term set forth above starting on the Commencement date. This Agreement shall automatically renew for additional terms of one 1 year each unless either You or We gives notice of cancellation in writing to the other at least thirty 30 days prior to the expiration of the then current term.
In the event of any such renewal period, the maintenance fees You will pay during such period shall be as set forth above. Exclusions: Except as otherwise set forth in the Equipment Schedule, the services to be provided for a quarterly service fee do not include: a. Service required as a result of abuse, misuse, electrical storms, power failures or fluctuations, glass breakage or damage, failure to follow user maintenance and operating instructions, or the failure or results of failure of interconnected equipment not specified on an Equipment Schedule, including, but not limited to, wiring, conduit, or voice or data transmission equipment or facilities; b.
Consumable items including, but not limited to, light bulbs, batteries, video cassettes or………………………………… c. Services required because of service, inspection, or tampering with equipment by anyone other than [AV Dealer]. Requested service outside our normal hours of operation. If [AV Dealer] determines that the service requested by the Customer is excluded pursuant to the above, and the Customer requests [AV Dealer] to perform such service, the service will be provided under section Parts: Unless an Equipment Schedule indicates that parts are included, You will pay [AV Dealer] then current list price for any replacement parts necessary for the performance of service on equipment.
Other Services: You may from time to time request that [AV Dealer] provide other services not included in the service plan for equipment described on a specific Equipment Schedule, or for which no Equipment Schedule has been completed. Termination: a.
The fees listed above are non-refundable, even if you decide to cancel maintenance appointments. If you fail to make any payment in a timely manner, We will give you written notice, and if you still do not pay, for an additional 10 days after that notice, We can terminate this agreement. General: a. This Agreement and Equipment Schedule s constitute the entire agreement between the parties concerning any service provided by [AV Dealer] to the Customer, and no representation, inducement, promises or agreements not embodied herein shall be of any force or effect.
This Agreement shall be governed by and interpreted in accordance with the laws of the province of Alberta, applicable to contract to be performed wholly within such province by resident thereof. Attach or reference applicable documentation emails, etc. Subscribe to get access Read more of this content when you subscribe today. Log in. Rate this:. Share this: Twitter Facebook. Like this: Like Loading Published by preteshbiswas.
Published July 29, March 31, Immense reference material. Thanks for the information and templates Like Like. Thank you sir Like Like.
Thank you so much for your helpful information. Leave a Reply Cancel reply Enter your comment here The work is done and then received as a satisfactory result. The effectiveness of the process is measured in its ability to achieve the desired results.
The efficiency of the process is measured in the ratio of results achieved to the resources used. The ISO standard suggests that many types of processes may be necessary to satisfy its requirements including:. These may not always have the end goal of customer satisfaction as an internal priority. By exposing and documenting specific end-to-end process interaction, a higher order result can be achieved by proper management techniques i.
Process Example: Hiring a Contractor The process for hiring a contractor might start with a request to hire a contractor input , research into selecting the best contractor to hire gathering information about capabilities and collecting quotes , and signing an initial check to perform a job output. A procedure is a uniform method that outlines how to perform a process , such as how you control your suppliers. It typically contains elements such as:.
However, that does not lessen the need for, or effectiveness of, formally specifying procedures. Procedures are used when there is a definite operation that should be followed on a consistent basis. There may be times when a procedure is not necessary.
Procedure Example: Contract Review An example procedure is one that might be important for mission-critical, high liability industries like aerospace, medical devices or automotive could outline a formal process used for communicating with customers and reviewing information from the customer, including customer feedback. Click the above illustration for an example of how this type of procedure might be constructed using one of our procedure templates.
For example, procedures along with your ISO quality manual and required forms often make up the core documentation for the QMS that helps run the system with more conformity, consistency and, predictability. The Store provides a complete set of the required ISO procedures that can be used as a guideline in drafting your specific procedures, an example of which is noted below.
Click to view a Procedure Sample. These specific directives an employee needs to carry out company tasks are work instructions see below.
A work instruction will often repeat many of the elements of a procedure to help describe where it fits into the process such as:. But at its core, a work instruction contains the step-by-step detail that is not advantageous to put into a procedure because it requires such a limited scope. Work Instruction Example: Fabrication A welding-based fabrication assembly set of work instructions might contain step-by-step instructions for completing a final fabrication including cutting, drilling and welding the finished part including inspection, inventory management, etc.
Click on the above drawing for an example of how to construct a work instruction using one of our templates. As noted above, there is no ISO mandate for creating work instructions. If you are going to use them, at least use ours, and save yourself thousands of dollars. Version 1. Watch this space for updates, or subscribe to The Oxebridge Report for update news and alerts.
Usage is only permitted under the conditions set forth herein. Re-publication for any other use or for resale is prohibited, and violators will be prosecuted in their local jurisdiction under international law. Actual number of documents may vary as the kit is updated, and some documents are merged, or others added.
You may not need all these documents and forms — they are all provided so you can select the ones you need.
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