A connection cannot be made without a working installed version of the control. When you try to install the Remote Desktop Connection 6. Or, you receive the following error message:. When you use the Terminal Services Web Access TSWA Web site to connect to a remote computer or to start a remote application, you receive the following error message: This Web site requires the Terminal Services Client, which does not appear to be installed on this System.
Install the latest client and ensure that you have the most recent Windows Updates before continuing. When you access your Remote Access Computers page by using Windows Home Server, you may receive the following error message: Add-on Disabled This Webpage is requesting an add-on that is disabled.
To enable the add-on click here. Additionally, when you try to connect to your Windows Home Server or to a home computer, you may receive the following error message:.
Select "Trusted sites" and click on the Sites button. After you add the home server URL to the trusted sites list, you receive the same error message and you still cannot connect.
The security method that you select determines whether the Terminal Server is authenticated to the client, and the level of encryption that you can use. You can select from these security methods:.
The Negotiate method uses TLS 1. If TLS is not supported, the server is not authenticated. If you select this setting, the server is not authenticated. If TLS is not supported, the connection fails. This method is only available if you select a valid certificate, as described in Step 6.
Additional server and client configuration requirements must also be met. For more information about requirements and tasks for configuring Terminal Server to support TLS authentication, see Configuring authentication and encryption. In Encryption level, click the level that you want. For more information about these levels, see notes at the end of this topic. To use TLS 1. The certificate must be an X.
For instructions on how to verify whether the certificate has a corresponding private key, see notes at the end of this topic. To specify that clients log on to the Terminal Server by typing their credentials in the default Windows logon dialog box, select the Use standard Windows logon interface check box.
After a Terminal Server client loses the connection to a Terminal Server, the session on the Terminal Server may not transition to a disconnected state, instead, it may remain active even though the client is physically disconnected from the Terminal Server.
If the client logs back in to the same Terminal Server, a new session may be established, and the original session may still remain active. When you try to connect to the server by using a VPN connection, you receive the following error message:. Terminal Services clients may be repeatedly denied access to the Terminal Server.
If you are using a Terminal Services client to log on to the Terminal Server, you may receive one of the following error messages:. Because of a security error, the client could not connect to the Terminal server. After making sure that you are logged on to the network, try connecting to the server again. Remote desktop disconnected.
Because of a security error, the client could not connect to the remote computer. Verify that you are logged onto the network and then try connecting again. This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly.
Use these steps only if you can't do local sign-in to the affected server. Using Registry Editor incorrectly may cause serious problems that may require you to reinstall your operating system. Use Registry Editor at your own risk and only after making backup of full Registry and the keys you are going to change. Enter computer name or IP address and select OK. Firewalls between your computer and the affected server may prevent successful connection. Remote Registry service should be running on the server.
Choose the connection you want Terminal Services to use. Using the GUID you noted in step 5 select subkey. For more information, go to 'What's Remote Desktop? Select the Remote tab. Open the application and select File New Connection.
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