For Automatic Updates, the first time that you run the tool, you must be logged on as a member of the Administrators group to accept the license terms. A9: The tool is offered to all supported Windows and Windows Server versions that are listed in the "Summary" section if the following conditions are true:. A Yes. Even if there are no new security bulletins for a particular month, the Malicious Software Removal Tool will be rereleased with detection and removal support for the latest prevalent malicious software.
A When you are first offered the Malicious Software Removal Tool from Microsoft Update, Windows Update, or Automatic Updates, you can decline downloading and running the tool by declining the license terms. This action can apply to only the current version of the tool or to both the current version of the tool and any future versions, depending on the options that you choose.
If you have already accepted the license terms and prefer not to install the tool through Windows Update, clear the checkbox that corresponds to the tool in the Windows Update UI. A If it is downloaded from Microsoft Update or from Windows Update, the tool runs only one time each month. A No. Unlike most previous cleaner tools that were produced by Microsoft, the MSRT has no security update prerequisites.
However, we strongly recommend that you install all critical updates before you use the tool, to help prevent reinfection by malicious software that takes advantage of security vulnerabilities. You can use the microsoft. A In some cases, when specific viruses are found on a system, the cleaner tool tries to repair infected Windows system files.
Although this action removes the malicious software from these files, it may also trigger the Windows File Protection feature. If you see the Windows File Protection window, we strongly recommend that you follow the directions and insert your Microsoft Windows CD. This will restore the cleaned files to their original, pre-infection state.
A The tool does use a file that is named Mrtstub. If you verify that the file is signed by Microsoft, the file is a legitimate component of the tool. Double-click the Mrt. Windows More The MSRT differs from an antivirus product in three important ways: The tool removes malicious software from an already-infected computer.
Malicious software family Tool version date and number Caspetlod July V 5. A April V 5. A October 5. ARXep June 5. ARXbxep June 5. A March 4. AT November 3. AU August 3. C August 3. B August 3. A August 3. B August 1. A August 1. MC August A 1. MB August A 1. MA August A 1. A August A 1. O August A 1. E August A 1. D August A 1.
C August A 1. B August A 1. A1: Yes. Q4: How do I know that I'm using the latest version of the tool? Q5: Will the Microsoft Knowledge Base article number of the tool change with each new version?
Q6: Is there any way I can request that new malicious software be targeted in the tool? Q7: Can I determine whether the tool has been run on a computer? A8: Several scenarios may prevent you from seeing the tool on Microsoft Update, Windows Update, or Automatic Updates: If you have already run the current version of the tool from Windows Update, Microsoft Update, Automatic Updates, or from either of the other two release mechanisms, it will not be reoffered on Windows Update or Automatic Updates.
A9: The tool is offered to all supported Windows and Windows Server versions that are listed in the "Summary" section if the following conditions are true: The users are running the latest version of Windows Update or Windows Update Automatic Updates. The users have not already run the current version of the tool.
Q When I look in the log file, it tells me that errors were found during the scan. How do I resolve the errors? Q Will you rerelease the tool even if there are no new security bulletins for a particular month? Can I rerun the tool? Q Does running this tool require any security updates to be installed on the computer? Is it compatible with MBSA?
A Yes, the tool is available in 24 languages. Q I found the Mrtstub. Is the Mrtstub. Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Our Answer Tech trained professionals are ready to help: Answer Desk.
Security information and training. For computer virus and security-related support for locations outside North America, go to the Microsoft Support website. This computer is infected by spyware and adware. Click Start , and then type Windows Update in the search box.
In the results area, click Windows Update. Click Check for Updates. Follow the instructions to download and install the latest Windows Updates. Restart your computer. When you see the computer's manufacturer's logo, repeatedly press the F8 key. Click the Shortcut tab. Click Open File Location. Right-click the folder, and then click Delete.
Click the Download Now button, and then click Run. Follow the instructions to scan your computer and help remove the rogue security software. Click the Start button, and then click Control Panel. Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped.
Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback. Thank you for your feedback! If you want to disable the connected service, you can block sign in with Registry Editor. But in this way, you are not able to sign in with any accounts.
If you still want to do that, please follow the steps below:. Important: This page contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs.
For information about how to do this, view How to back up and restore the registry in Windows. Modifying Registry incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry can be solved. Modify Registry at your own risk. Was this reply helpful? Yes No. Sorry this didn't help.
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